Contact
Talk to the people behind KNO
Veterinary consultations are available 24 hours a day, every day of the year. Written support is answered by our Mumbai team between 9:00 AM and 9:00 PM IST.
Where to write
Member support
Questions about your membership, billing, health records or a consultation you have already booked.
support@kno.vetReplies within 24 hours
General enquiries
Partnerships, press, and anything that does not fit the other mailboxes.
hello@kno.vetReplies within 2 working days
For veterinarians
Join the KNO panel, or ask about credentialing, consultation scheduling and payouts.
vets@kno.vetReplies within 3 working days
Privacy and data requests
Access, correct or erase your data, or raise a concern about how it is handled.
privacy@kno.vetAcknowledged within 72 hours
Send us a message
Use this for anything that is not clinically urgent. For advice about a specific animal, book a consultation instead - a veterinarian can ask follow-up questions and write to the record.